Turn one visit into the next one.
Review & retention software for local businesses
More 5-star Google reviews — the compliant way. Unhappy customers reach you privately, before they post. And your regulars keep coming back. All from one little QR code on the counter.
Why it matters
Your next customer reads your reviews before they ever call.
Reviews are the new word of mouth. A handful of fresh 5-stars is the difference between getting found and getting skipped — and one quiet, unhappy customer can undo a great week with a single public 1-star. The Hearth tilts both in your favor.
Your reviews are the first thing people check before choosing a local business.
More recent 5-stars lift where you rank — and how often you get picked.
Most happy customers would leave a review — they just never get asked. Now they do.
How it works
One code. Three seconds. More reviews.
They scan
A customer scans your QR — on the table tent, the receipt, the counter, or a text. No app, no login.
They tap a star
One tap on your own branded page. Takes a second, feels effortless, looks like you.
Two doors — every time
Happy folks head straight to Google. Anyone with a gripe can reach you privately instead — so you fix it before it becomes a public 1-star.
Why The Hearth
Built to be the compliant one.
No gating, ever
Every customer sees the same ask, and the Google button shows on every rating — happy or not. That's required by Google's review policy and the FTC's 2024 rule. Most "review tools" quietly break it. We don't.
Google & FTC compliantCatch problems privately
An unhappy customer gets a private door straight to you — with an instant alert — so you can make it right before they ever reach the public review box. Quiet saves, not public fires.
Service recoveryWatch it climb
One simple dashboard shows your reviews growing month over month, who clicked through to Google, and any private notes that need a reply. Real momentum you can actually see.
Growth dashboardPart of the Forever Still family
Quietly powerful tools, built by a real person.
The Hearth is made by Forever Still Studio — boutique web design and software for local businesses. Same care, same hands-on support, same person who answers her own phone.
Get started
Ready to keep the fire going?
Tell me about your place. I'll set you up with your own QR, your branding, and a dashboard — and walk you through every step. Included free with The Full Plate, or add it to any Forever Still Studio site.
Prefer to talk? chrissy@foreverstillstudio.com · (814) 282-0777